Gaming is for fun — not stress or financial loss. At JAT99, we believe every member should play within healthy limits. Our Responsible Gaming tools and guidelines are here to help you do exactly that.
JAT99 is more than a gaming platform — we are your partner in wellbeing.
You decide how much you deposit daily or weekly. Once a limit is set, it takes effect immediately — and increasing it requires a 24-hour waiting period.
You can set your own time limit for each session. Once the limit is reached, JAT99 will automatically notify you.
You can pause your account for a specific period at any time you feel it's necessary. This can range from 1 week to a permanent closure.
Set a daily or weekly maximum loss limit. Once you reach it, you will not be able to continue playing — protecting you from significant losses.
You will receive reminders at set intervals showing how long you have been playing. This keeps you aware and encourages you to take a break when needed.
Anyone under 18 is strictly prohibited from accessing JAT99. Rigorous age verification is carried out at registration and throughout the KYC process.
Responsible gaming means enjoying gaming while keeping your budget, time, and mental wellbeing in mind. At JAT99, we want every member to see gaming as a source of fun — not a way to earn money or relieve stress.
Gaming is enjoyable when you play mindfully — knowing how much time to spend, how much BDT to wager, and staying mentally balanced even when you lose. That awareness is the essence of responsible gaming.
JAT99 always puts its members' wellbeing first. That is why we have prepared a range of tools and guidelines to help you keep your gaming habits in check. Responsible gaming is not just a rule — it is a mindset.
Winning and losing are both part of gaming. Chasing losses by placing bigger bets is never a wise move.
Sometimes we do not realize gaming is becoming a problem until it is already affecting us. If you notice any of the following signs, it is time to take action:
If any of these signs apply to you, do not wait — contact the JAT99 support team or use the self-exclusion feature. Seeking help is not a weakness; it takes courage.
JAT99 has built several effective tools to help its members stay in control. Use these tools to manage your own gaming experience:
Set a daily, weekly, or monthly deposit cap. Decreasing the limit takes effect immediately; increasing it takes effect after 24 hours.
Set a maximum daily playtime for yourself. When the limit expires, your session will end automatically.
Set a daily or weekly maximum loss amount. Once the limit is reached, no further bets can be placed automatically.
Take a temporary break lasting from 1 day to 6 weeks. You will not be able to log in to your account during this period.
Close your account for 6 months, 1 year, or permanently. A permanent exclusion means you will not be able to register again.
Receive alert messages every 30, 60, or 90 minutes — including a summary of how long you've been playing and how much BDT you've spent.
Setting limits at JAT99 is simple. Just follow the steps below:
Log in to your JAT99 account and click the profile icon in the top right corner.
Go to your profile settings and look for the "Responsible Gaming" option.
Deposit limit, time limit, loss limit, or self-exclusion — choose whichever suits your needs.
Enter your preferred amount or time period and confirm.
Once your limit is active, a confirmation message will be sent to your registered email address.
Limit reductions take effect immediately. However, requests to increase a limit are processed with a 24-hour delay — to prevent impulsive decisions made in the heat of the moment.
Take a moment to consider the questions below. They will help you understand where your gaming habits stand. Answer honestly — this assessment is for you alone.
If most of your answers are "Occasionally" or "Sometimes", please speak with our support team or consider using the self-exclusion feature.
JAT99 strictly prohibits access to anyone under 18. Date of birth is verified at registration, and a government-issued ID is mandatory as part of the KYC process.
If children or teenagers are in your household, install parental control software on your device. Never share your login credentials with anyone. Your JAT99 account is strictly personal — make sure no other family member can access it.
Anyone who attempts to register using a minor's identity, or who assists a minor in accessing gaming, may face legal action.
If you feel that gaming addiction is affecting your life, do not hesitate to reach out for help. JAT99's dedicated Responsible Gaming support team is available seven days a week, from 9:00 AM to 11:00 PM.
Our support team can help you choose the right tool, set limits, and refer you to professional help if needed. Remember, asking for help is a sign of strength.
[email protected] — available Monday to Sunday, 9:00 AM to 11:00 PM.
Seeking professional mental health support is also an important step toward overcoming gaming addiction. You can reach out to the National Mental Health Helpline in Bangladesh. JAT99 is always here for you — at the gaming table and beyond.
Answers to common member questions about responsible gaming